HIA Member Code of Ethics

As a member we adhere to the following principles:

  •  Provide products and services with competence, fairness, value, honesty and integrity.
  •  Ensure that all products and services provided are delivered as advertised, and that all claims made are genuine.
  •  Ensure that standards of workmanship are provided as promised to the customer, in accordance with the appropriate industry practice for the class of work concerned, and in a manner which shall enhance the reputation of the industry.
  •  At all times conduct business in free and fair competition, and refrain from making any misleading and untrue statements about other members; and
  •  Avoid any actions which might bring HIA and its members into disrepute.


 

 

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